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VTB Online

  • Gamification
  • UX research
  • Product design
  • Design system
  • Admin & internal tools

Owned the games track inside the VTB mobile bank: from product hypotheses and UX logic through to release, analytics and the iterations that followed. Over two years I moved gamification out of one-off promos and into a standing driver of transactional growth.

Role

Senior Product designer

Timeline

2024–2026

Results

1 992 000

Unique players – combinedacross all game mechanics

+139%

POS activity among game participants

+96.8%

DAU growth within thegame-mechanics audience

27.6 txns

Avg. POS operationsper participant

Global goals:

Integrate gamification into the mobile banking app as a systematic tool for growth, rather than a one-time marketing campaign. Increase transaction activity and user engagement amid intense competition in the fintech gamification market.

“Lucky Shot” – key visual of the VTB Online game

02. Key results

“Lucky Shot” game

Active game participants

1 380 000

VTB Online DAU growth from the game

144 000

Average POS operations per game participant

10.4

transactions

Growth in POS operations from the game

+ 1 157 000

transactions

Additional game mechanics

“Snow Ride” game

DAU +

144 k

POS +

1 157 k

Total participants

698 k

Additional game mechanics

VTB Scratch Card

DAU +

112 k

Prizes +

318 k

Total participants

158 k